lineage Casino & Sportsbook Data Care

This page describes what we collect when you use lineage and how we keep that data protected. We at lineage take data privacy seriously — your personal information, payment details, and account activity are encrypted, stored securely, and used only for account management, regulatory compliance, and fraud prevention.

When you register on lineage, create a sportsbook account to follow Liga 1 or Piala AFF fixtures, deposit via DANA, e-wallet, mobile banking, or local payment, or join our live-dealer tables, we collect certain information. This policy explains what we collect, how we use it, who may access it, and your rights regarding your data.

Our lineage platform operates in supported jurisdictions only. We do not offer our services where local law prohibits online wagering. Users are responsible for verifying that their use of lineage complies with their own jurisdiction's law.

What Data We Collect on lineage

We collect data in several categories when you use lineage. First, we collect identity data — your name, date of birth, phone number, email address, and ID document — during registration and KYC verification. Second, we collect payment data — your bank account or e-wallet details when you deposit or withdraw funds on lineage. Third, we collect account activity data — every bet you place, every table you join, every withdrawal request, and every login to your lineage account.

We also collect technical data — your device type, browser, IP address, and approximate location — to troubleshoot technical issues and detect fraud on lineage. This technical data helps us understand whether a login or withdrawal request is legitimate or potentially suspicious.

How We Use Your Data on lineage

We use your data for several lawful purposes. First, we use identity and payment data to verify your account — this is required by anti-money-laundering (AML) and know-your-customer (KYC) regulations in most jurisdictions. Second, we use account activity data to settle bets, process withdrawals, and maintain your lineage account history. Third, we use technical data to detect fraud, prevent account takeovers, and maintain platform security.

We may also use your data to communicate with you about your lineage account — for example, if a withdrawal is delayed, if we detect unusual activity, or if you request support. We do not use your data to send marketing messages unless you explicitly opt in. We do not sell your data to third parties.

Third Parties and Data Processors

Our lineage platform relies on third-party processors in certain areas. Payment processors handle your deposits and withdrawals when you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet. These payment processors receive your bank or e-wallet details; we do not store your full card or account numbers on lineage servers.

Our lineage servers may sit outside your jurisdiction — for example, in data centers in Southeast Asia, Europe, or North America. When your data leaves Indonesia, it remains encrypted during transit. We contractually require all processors to follow data protection standards equivalent to our own.

Your Rights Regarding lineage Data

You have several rights regarding the data we hold on lineage. You can request access to your data — we will provide you with a copy of all personal information on your lineage account. You can request correction if your data is inaccurate (for example, if your phone number changed). You can request deletion of your lineage account, though we may retain transaction records for regulatory and audit purposes.

You can withdraw consent for certain uses of your data — for example, you can opt out of non-essential communications on lineage. You have the right to data portability, meaning we can export your data in a standard format if you wish to migrate to another service. To exercise any of these rights, contact our support team via our FAQ page or email support.

Cookies and Tracking on lineage

Our lineage platform uses cookies to remember your login session, store your language preference, and track basic usage statistics. These cookies are stored on your device and sent to our lineage servers when you navigate between pages. You can disable cookies in your browser settings, though doing so may affect lineage functionality — for example, you may need to re-enter your password more frequently.

We do not use cookies to track you across other websites. Third-party analytics services may collect anonymized usage data on lineage, but we do not link this data to your personal identity.

Data Security on lineage

We at lineage encrypt all data in transit using industry-standard TLS (Transport Layer Security) protocols. Your password is hashed before storage, meaning we cannot recover your password even if our servers were breached. We recommend enabling two-factor authentication on your lineage account — this adds a second security layer using your phone number.

Our lineage servers are protected by firewalls, intrusion detection, and regular security audits. We maintain backups of critical data to ensure lineage service continuity in case of disaster. However, no security system is perfect — we cannot guarantee standard security practices against sophisticated attacks. If you suspect your lineage account has been compromised, contact our support team immediately.

Data Retention on lineage

We retain your identity and payment data on lineage for as long as your account remains active, plus a period of years afterward to comply with regulatory requirements. We retain transaction records (bets, withdrawals, deposits) indefinitely on lineage for audit and dispute resolution purposes. Technical logs (IP addresses, login timestamps) are typically retained for months to years.

If you close your lineage account, we will anonymize or delete personal data where legally permitted, but we will retain transaction records as required by law. You can request a data export or deletion via our support team.

Children and lineage

Our lineage service is not intended for anyone under the age of majority in their jurisdiction. We require all lineage account holders to provide a valid ID document, which we verify as part of our KYC process. If we discover that a lineage account is operated by a minor, we will close the account and refund any remaining balance.

International Data Transfer

When you use lineage, your data may be transferred to and processed in countries outside Indonesia. Some of these countries may not have data protection laws equivalent to Indonesia's. However, we require all international processors to follow contractual data protection standards, and all data in transit is encrypted. By using lineage, you consent to this international transfer.

Changes to Our lineage Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email or a prominent notice on lineage. Your continued use of lineage after such notice constitutes your acceptance of the updated policy.

Contact Us About lineage Privacy

If you have questions about our privacy practices on lineage, wish to exercise your data rights, or suspect a data breach, contact our support team. You can reach lineage privacy inquiries via our FAQ section, email, or through the contact methods listed on our About us page. We will respond to data-subject requests within the timeframe required by applicable law.

Summary of Our lineage Data Commitment

We at lineage collect your identity, payment, activity, and technical data to operate a secure gaming platform. We use this data only for account management, fraud prevention, regulatory compliance, and customer support. We encrypt all data, restrict access to authorized staff, and contractually bind third-party processors to equivalent security standards.

You have the right to access, correct, delete, and port your lineage data. You can opt out of non-essential communications and disable cookies. We retain transaction records for regulatory periods; identity data is retained while your lineage account is active plus additional years as required by law.

Our lineage platform operates in supported jurisdictions only where local law permits. This privacy policy is effective as of the date on our Terms page. If you have privacy concerns regarding lineage, contact our support team for assistance.